Increasingly digitalised companies rely on IT assets and services to run their processes and grow their business, improving the IT Help Desk is thus a valuable way to contribute to corporate success – while saving much money.
Welcoming robots among white collars will require managers and executives to change their competence mix. As some tasks can be automated and delegated, future bosses should mature more soft skills such as negotiation, conflict and talent management abilities.
You shouldn’t be particularly worried about cybercrime if you live in Japan, but very careful if staying in Russia or Latin America. Latest data from industry observer Comparitech rank Japan, France and Canada as the most prepared countries in facing IT attacks and protecting digital data from citizens and businesses.
Innovation doesn’t happen by chance: it relies on a combination of inspiration and expertise. That’s why most visionary CIOs and senior IT executives are gathering together this week at Gartner Symposium/ITxpo 2018, the leading European technology conference taking place at the Barcelona International Convention Centre (CCIB) until November 8th, 2018.