ITSM

/Tag: ITSM

ITSM: Artificial Intelligence is more than automation

2019-07-09T15:36:02+00:00July 9th, 2019|Categories: Blog|Tags: , , |

Artificial Intelligence (AI) has already started to change the IT Service Management (ITSM) scenario: we don’t expect AI to replace ITSM solutions as we conceive them today, but in the next five years AI-based platforms will surely make traditional ones obsolete.

Cybersecurity: Japan is the most prepared country

2019-03-08T15:53:44+00:00March 4th, 2019|Categories: Blog|Tags: , , , |

You shouldn’t be particularly worried about cybercrime if you live in Japan, but very careful if staying in Russia or Latin America. Latest data from industry observer Comparitech rank Japan, France and Canada as the most prepared countries in facing IT attacks and protecting digital data from citizens and businesses.

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