Integration with IBM Maximo 7.6
The integration proposed between Kriu for IT Operations 3.0 and IBM Maximo 7.6 relies on the use on the JSON API available.
Steps of Integration
Configuration steps with IBM Maximo
- Configure the values host: port for the system property mxe.oslc.webappurl.
- Perform a “live refresh”.
Configuration steps in Kriu for IT Operations 3.0
This includes the scheduling of two scripts at intervals of 10 seconds. For example; the first scheduling queries the database of Kriu for IT Operations 3.0 to identify events that have not yet been processed and puts them into a ticket queue to be processed. The second reads the ticket from the queue and creates the corresponding service requests in Maximo.