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ITSM: Artificial Intelligence is more than automation

2019-07-09T15:36:02+00:00July 9th, 2019|Categories: Blog|Tags: , , |

Artificial Intelligence (AI) has already started to change the IT Service Management (ITSM) scenario: we don’t expect AI to replace ITSM solutions as we conceive them today, but in the next five years AI-based platforms will surely make traditional ones obsolete.

A robust governance for data-driven enterprises

2019-07-03T09:00:25+00:00July 3rd, 2019|Categories: Blog|Tags: |

An effective data governance framework will support your organisation in evolving as a data-driven enterprise: business decision makers will always be provided with the most accurate, precise, and reliable insights about the company, its customers and the market – and will be able to grow and innovate.

Digital workplaces for smart, agile working

2019-04-15T13:59:44+00:00April 15th, 2019|Categories: Blog|Tags: , |

Smart technologies are deeply changing the working habits of most organisations and offices, and disruptive effects will be far more obvious shortly. IDC forecasted that about two-thirds of business managers in Europe would need to collaborate with fully remote staff by 2023.

Managing risks in an uncertain world: some lessons from DRJ Spring 2019

2019-04-03T13:42:22+00:00April 3rd, 2019|Categories: Blog|Tags: , |

Improve crisis preparedness to reduce business downtime, increase workplace safety and data security, mitigate overall risks: at DRJ Spring 2019, one of the leading international events about business continuity and disaster recovery; we had remarkable insights from some of the most important crisis management experts.

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